FREQUENTLY ASKED QUESTIONS
- We ship nationwide (United States).
- Shipping times depends on what type of product you are buying. For example, logo signs can take anywhere from 2-3 weeks for processing. Once they are shipped, it takes another 1-5 days to receive them.
- To know how long your order will take, you should check on the item listing specifically where this info will be located on the description.
- Shipping costs varies depending on the product. This information should be seen at each specific product page.
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
- Due to the costumazible nature of our products, we collect full payment prior to starting production.
Your 100% satisfaction is important for us. We do not offer refunds for customizable products. However, if you are not happy with your product, contact us and we can help you with the problem.
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund or a free replacement. We would request pictures of the item and packaging to file claim with shipping company.
Simply add as many items as you wish to your shopping cart while browsing our store. If your item is customizable, please enter custom info in the text box provided while following instructions outlined in the product page. If you are ordering a logo sign, we wi need your logo files, please upload them in the product page when ordering.
Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method for the goods.
Please reach out to us with any questions or concerns! Our support team is always happy to guide you at any step!
How do I know if my logo can be made into a sign?
- Not all logos can be recreated into a 3D Laser cut sign. We advice customers to fill out the quote form in where you will be able to upload an image of your logo.
- We will review it and determine it can be done, we respond within 1 business day
Is the price for the sign the one listed in the logo sign product page?
- The price of the sign depends on its complexity and the time it takes us to produce it. In the price of the listing we include between 30 and 50 pieces to assemble in the sign. It also depends on the sign complexity if it needs engraving and color filling. Customers can place order and if we determine logo is too complex, we will send the additional fee required.
What is the estimated time arrival ETA for the logo signs?
- Logo signs take between 2-3 weeks to be processed and shipped. Shipment takes another 1-5 days. If customer wants it sooner, there is an option to rush the processing time for the sign to 1 week or less.
Once order is shipped, a tracking number is sent for customer to track their order.
Since most of our products are customized, there can be changes done to the order if product has not been sent to production. After order is placed, contact us as soon as possible to determine if sign is still not in production and we can still make changes.